Presale FAQs
WHICH COLDPLAY SHOWS ARE INCLUDED IN THE PRESALE OFFER?
Presale access is available for the Coldplay shows listed below:
JANUARY
11: Abu Dhabi, UAE – Zayed Sports City Stadium (Support: Elyanna)
18: Mumbai, India – DY Patil Sports Stadium (Support: Mystery Guest To Be Announced)
19: Mumbai, India – DY Patil Sports Stadium (Support: Mystery Guest To Be Announced)
APRIL
09: Hong Kong – Kai Tak Stadium (Support: Mystery Guest To Be Announced)
11: Hong Kong – Kai Tak Stadium (Support: Mystery Guest To Be Announced)
12: Hong Kong – Kai Tak Stadium (Support: Mystery Guest To Be Announced)
16: Seoul – Goyang Stadium (Support: Mystery Guest To Be Announced)
18: Seoul – Goyang Stadium (Support: Mystery Guest To Be Announced)
19: Seoul – Goyang Stadium (Support: Mystery Guest To Be Announced)
22: Seoul – Goyang Stadium (Support: Mystery Guest To Be Announced)
WHEN DOES THE PRESALE BEGIN?
Abu Dhabi: The Coldplay.com presale will begin on Wednesday, September 25 at 12PM local time.
Mumbai: There is no Coldplay.com presale in India. The general onsale will take place Sunday, September 22 at 12PM local time.
Hong Kong: The Coldplay.com presale will begin on Monday, October 7 at 10AM local time. The general onsale will take place on Thursday, October 10 at 10AM local time.
Seoul: The Coldplay.com presale will begin on Tuesday, September 24 at 12PM local time. The general onsale will take place Friday, September 27 at 12PM local time.
HOW AND WHEN WILL I RECEIVE ACCESS?
Fans will receive their access to the presale the night before the presale begins in each territory.
HOW MANY TICKETS CAN I PURCHASE DURING THE PRESALE?
There is a 4 ticket limit.
Tickets will be sold on a first come, first served basis. We expect a very high demand and cannot guarantee tickets.
HOW DO I GAIN TICKET PRESALE ACCESS?
Sign up at Coldplay.com to register for presale access, before 9am BST on Monday, 23 September.
CAN I PURCHASE ACCESSIBLE TICKETS ?
Please refer to the local official ticketing site for information regarding purchasing accessible tickets.
AM I GUARANTEED A TICKET IF I SIGN UP?
No, tickets are not guaranteed with your registration. We are providing presale access and tickets will be available on a first come, first served basis. We expect a very high demand and cannot guarantee tickets.
IT’S AFTER 12:00AM LOCAL TIME ON THE DAY OF THE TICKET SALE AND I HAVEN’T GOT MY ACCESS EMAIL, WHAT SHOULD I DO?
First check your email’s Junk or Spam folder. If you still cannot find your email contact us at coldplaypresale@wmgcustomerservice.com – please note that this email is not able to respond on any other topic other than access emails. Thank you.